Privacy Policy

This Privacy Policy ("Privacy Policy") describes the policies and practices of askem ("we," "us", “our” or "askem") the owner and operator of the askem application and service described in the Terms Of Use (“Service”), and the choices you have in connection with our collection, use and disclosure of your personal information that you provide to us or that may be generated by your use of our Service as described in this Website. This Privacy Policy is incorporated into and is subject to the Terms of Use.

Please review carefully this Privacy Policy before making any use of the Service. Each use of the Service by you constitutes your consent to the collection, transfer, storage, disclosure and other uses of your personal information as described in this Privacy Policy. The practices described in this policy apply only to askem's use of information supplied by you to askem through the Service. Information collected from you by others, such as third party web sites that you access through links on the Service, may also be governed by those entities' privacy policies.

For your convenience, we highlighted below the major issues covered in this Privacy Policy. For the complete and binding Privacy Policy please read through the entire document.

  • The Privacy Philosophy of askem
  • Methods of Collection of Information
  • What Information askem Collects
  • How We Use Your Information
  • When We Disclose Information
  • Your Option
  • Invite-A-Friend
  • Third Party Services
  • Children's Privacy
  • Data Security
  • International Users
  • Business Transfers
  • Changes and Updates to this Privacy Policy
  • askem Contact Information

The Privacy Philosophy of askem

Your privacy is important to askem. Therefore, we have chosen to undertake appropriate safeguards to protect our users' account information. Nevertheless, askem cannot, unfortunately, guarantee the security of users' account information because factors such as hardware and software failure, unauthorized access to our servers or our users' accounts, and other factors, may compromise the security of our users' account information. We welcome any comments and suggestions for improvement at: support@askem.com.

Methods of Collection of Information

We collect information in the following ways:

  1. We collect information that you voluntarily provide to become a registered user of our Service, and when you use certain aspects of our Service (e.g., entering an email address on a form to send an email from your askem account).
  2. We collect information when you register to join askem by logging into an account that you already have with certain third-party social networking sites (“SNS”) (including, but not limited to, Facebook, Twitter or other) or when you authorize us to connect to your SNS account via our Service. For example, our Service allows you to create an account and login to the Service using your Facebook account credentials through Facebook Connect. If you are not currently registered as a User on the Service and you click on “Sign in Using Connect with Facebook,” you will first be asked to enter your Facebook credentials and then be given the option to register and join askem.
  3. When you browse or use our Service, technological tools including various analytics tools and “Cookies” collect certain information, as explained in the following section.

What Information askem Collects

  1. Personal Information. When you register with us through the Service to become a registered User of askem, we will ask you for certain information about you that can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to, your name, gender, profile photo, free-form biography, location/hometown, website, social network profile information and email address. If you decide to create your User account by logging into a SNS via the Service, you are using the Personal Information you have already provided to the SNS (such as your “real” name, email address and other information you make publicly available via the SNS) to create your User account on our Service; the information we collect may depend on the privacy settings you have with the SNS, so please consult the SNS’s privacy and data practices. For example, by using Facebook Connect, you are allowing askem to access the Personal Information in your Facebook account, including profile information and "friends" or "contacts" lists, pursuant to the Facebook Terms of Use regarding your use of the Service via Facebook. If you use the Service with your mobile device, or sign up to receive alerts via text message, we may also have access to your device information or phone number and other characteristics of your phone.

  2. Non-Identifying Information. We also collect other information that you provide as part of registration, the operation, and personalization of your postings on askem, as well as any other content and/or data that cannot reasonably be used to identify or contact you (e.g., without limitation, age and individual preferences) (“Non-Identifying Information”). Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be personally identified or contacted. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other Non-Identifying Information (for example, your viewing preferences).

  3. Log Data. When you visit the Service, whether as a registered User or a non-registered User just browsing, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as the browser type or the webpage you were visiting before you came to our Service, pages of our Service that you visit, the time spent on those pages, information you search for on our Service, access times and dates, IP address and other statistics.

  4. Cookies. Like many online services and Apps, askem may use “cookies” on our Service to collect information. A cookie is a small data file that we transfer to your computer or mobile device’s hard disk. We may use cookies for two purposes. First, we may utilize “persistent” cookies to save your login information for future logins to the Service. Second, we utilize “session ID” cookies to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage by askem Users and web traffic routing on the Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Service and then close your browser. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Service or all functionality of the Service.

  5. Automatically Collected Information. When you use the Service or open one of our HTML emails, we may automatically record certain information from your web browser by using different types of technology, including "clear gifs" or "web beacons." This "automatically collected" information may include Internet Protocol address ("IP Address"), UDID, or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after the Service, the features and content you access on the Service, and the dates and times that you visit, access, or use the Service.

  6. Third Party Web Beacons. We may also implement third party content, such as advertising, on the Service that uses "clear gifs," "web beacons," or other similar techniques, which allow the third party content provider to read and write cookies to your browser, or implement similar tracking mechanisms, in connection with your viewing of that third party content displayed on the Service. This information is collected directly by the third party, and askem does not participate in that data transmission. Information collected by third parties in this manner is subject to that third party's own data collection, use, and disclosure policies.

  7. Information from Other Sources. We may also obtain information, including personally identifiable information, from third parties and sources other than the Service, such as other users who send messages to you through the Service, or third party service providers who you use to access features of the Service. By using our App offered by askem on SNS, askem will have access to your SNS profile information that your SNS privacy settings are configured to expose to such SNS apps, and user activity within some SNS applications. If we combine or associate information from other sources with personally identifiable information that we collect through the Service, we will treat the combined information as personally identifiable information in accordance with this Privacy Policy.

  8. User Postings, Responses, Comments, and other Public Information. askem's Service is designed to share information publicly with other users and the world. This includes any information that you voluntarily choose to include in publicly accessible areas on the Service, such as a public profile page, through User Postings, by commenting on User Postings, interacting with hashtags or by answering User Postings. Your public information will be instantly and broadly available through a variety of channels provided by askem, including its website and its App (including mobile App) and the SNS. You should be careful about all information you provide on or through the Service.

How We Use Your Information

  1. Provision of Service. askem uses the information you provide or that we collect to operate, maintain, enhance, and provide all of the features and services found on the Service. We will use your email address, and other messaging platforms such as Push notification, Messages over SNs and more to contact you for account registration, administrative purposes, for customer service purposes, to address intellectual property infringement, rights of privacy, or defamation issues, or any issue regarding content that you have posted to the Service. You may configure the nature and frequency of certain of these messages through the Service.

  2. Finding Friends. We enable users to import your personal contacts information including anonymous indications of email addresses of friend lists via SNS to the Service so that you can connect with your friends that already utilize the Service, and your friends can find you on the Service. askem may store anonymous information provided during the search of the User friends including information provided related to non-askem users and their connection to other askem users. askem may offer its User permission to contact their friends and invite them to askem. askem may alert its Users when a profile related to them joined askem.

  3. Improving our Service. askem uses all of the information that you provide or that we collect and/or aggregate to understand and analyze the usage trends, interests, and preferences of our users, to improve the way the Service works and looks, and to create new features and functionality.

  4. Advertisement. Various aspects of the Service, such as content on the website and in email messages we send you in connection with your use of the Service, may include relevant advertisements which may be selected based in part on your demographic information, interests, preferences, and usage patterns within the Service.

  5. Analyses. askem may use “automatically collected” information, “Log Data” and "cookies" information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Service; (b) provide customized third party advertisements, content, and information; (c) monitor and analyze the effectiveness of askem and third party marketing activities; (d) monitor aggregate usage metrics such as total number of visitors, pages viewed, etc.; and (e) track your entries, submissions, and status in any promotions or other activities. We also use this information to verify that visitors to the Service meet the criteria required to process their requests.

  6. Promotions. askem may use your email address or other personally identifiable information to send promotional email related to the Service alerts, notifications and other features that think you may be interested in. You will have the ability to opt-out of receiving any such communications, either through links provided in the messages, or by updating your account preferences through the Service.

When We Disclose Information

Your privacy is important to us. You should know, however, that we do disclose information about you in a variety of circumstances in connection with developing and maintaining the Service and operating our business. For example:

  1. User Communications. The Service enables users to communicate in a variety of ways. When you register through the Service and submit Personal Information to create a profile other askem Users will see your name. Any personally identifiable information that you voluntarily choose to include in a message to another user, or in a publicly accessible area on the Service, such as a public profile page, or through posting User content, will be available to other users who access that content. Once you make your personally identifiable information available in this way, it may be collected and used by the recipients without restriction. We recommend that you guard and refrain from disclosing any information you consider sensitive and confidential.

  2. User Postings. askem may share, use, or disclose your publicly available information, including your all interactions you have with the Service and/or with other askem Users, User postings, answers to User postings, comments on User postings, and information on your public profile page.

  3. SNS. We may share the information in your askem account (including your Personal Information) with social networking sites that you have linked to your askem account. These third parties have access to your Personal Information only for this purpose (unless the social networking site has received your Personal Information independently of the Service) and not for other purposes.

  4. Third Parties

    • askem makes certain automatically collected and other aggregate information available to interested third parties, including premium subscribers, to assist such parties in understanding our users' interests, habits, sentiment, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
    • askem works with third party service providers to provide website and application development, hosting, user management, users notifications and maintenance as well as other services for us. To the extent it is necessary for these service providers to complete their contractual obligations to askem, these third parties may have access to or process your personally identifiable information. Generally, these disclosures are made under terms comparable to this policy, and the recipients are limited to using the information for the purpose for which it was provided.
  5. Legal Requirement. askem may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with laws and regulations (such as applicable Copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement activity.

  6. Defense of askem. askem also reserves the right to disclose your information that we believe is necessary or useful to take precautions against liability; to protect askem and others from fraudulent, abusive, or unlawful uses or activity; to investigate and defend ourselves against any third party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Service; or to protect the rights, property, or personal safety of askem, our users, or others.

  7. Business Transfer. askem may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves, some or all of our assets, including any or all of the information described in this Policy, in the course of a corporate divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding.

Your Option

You may, of course, decline to share certain personally identifiable information with askem, in which case askem may not be able to provide to you some of the features and functionality found on the Service. You may update, correct, or delete your profile information and preferences at any time by accessing your account preferences page through the Service. You may unsubscribe to the Service by contacting us at support@askem.com.

Please note that while your changes or canceled subscription may be reflected promptly in active user databases, we may retain all information you submit including user postings and other content for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.

To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. YOU ARE RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR UNIQUE PASSWORD AND ACCOUNT INFORMATION AT ALL TIMES.

If you decide at any time that you no longer wish to receive email communications from us, please follow the unsubscribe instructions provided in any of the communications or update your “preferences” information in your account settings. If you decide at any time that you no longer wish to have your SNS account linked to your askem account, then you may de-link the SNS account in your SNS account settings.

Invite-A-Friend

If you choose to refer a friend to the Service, we may obtain your friend’s email from your contact list or ask that you provide us with your friend's email address. This information will be used only to send a one-time message to your friend inviting him or her to register with the Service.

Third Party Services

The Service contains links to websites and services provided by third parties. Any personally identifiable information you provide on third party sites or services is provided directly to that third party and is subject to that third party's policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third party sites or services to which links are displayed on the Service. We encourage you to learn about third parties' privacy and security policies before providing them with personally identifiable information.

Children's Privacy

IF YOU ARE UNDER 13 YEARS OF AGE, THEN PLEASE DO NOT USE OR ACCESS THE SERVICE AT ANY TIME OR IN ANY MANNER. askem does not knowingly collect or maintain personally identifiable information from persons under 13 years-of-age, and no part of the Service is directed to persons under 13. If askem learns that personally identifiable information of children under the age of 13 has been collected on the Service without parental consent which can be verified, then askem will remove this information. If you are a parent or guardian and discover that your child under the age of 13 has obtained an account on the Service, then you may alert askem at support@askem.com and request that askem remove such information from its systems.

Data Security

askem employs certain physical, managerial, and technical safeguards designed to help protect the integrity and security of our systems. To further improve our security, we may periodically perform security audits using independent service providers. Please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We cannot ensure or guaranty the security of any information you transmit to askem or to any third party, and you do so at your own risk. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. askem may post a notice through the Service if a security breach occurs. Depending on the country where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at [support@askem.com].

International Users

Your information may be stored and processed in any country in which askem and its affiliates maintain facilities, including outside of the EU and the US. In this regard, or for purposes of sharing or disclosing data in accordance with this Privacy Policy, askem reserves the right to transfer, store, and process your information outside of your country. By using the Service, you consent to any such transfer, storage, and processing of your information outside of your country.

Business Transfers

In the conduct of our business, we may sell certain of our assets. Information collected from users of the Service, including personal information, could be transferred as part of such transaction. By submitting your Personal Information through the Service, you agree that your information may be transferred to third parties under such or similar circumstances.

Changes and Updates to this Privacy Policy

Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which may be revised periodically at askem's sole discretion, as provided in Section 8 of the Terms of Use. If we modify the Privacy Policy, we will make it available through the Service, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Our amended Privacy Policy will automatically take effect 30 days after it is made available through the Service, except that (i) unless you consent otherwise, we generally only use your personal information in the manner described in the Privacy Policy in effect when we received that personal information and (ii) if you do not agree with any changes to the Privacy Policy, you may terminate your account ceasing use of the Service. Your continued use of the Service after revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of the Privacy Policy.

askem Contact Information

Please contact askem with any questions or comments about this Privacy Policy, your personal information, our third party disclosure practices, or your consent choices by email: privacy@askem.com.