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Resources > User Guide >
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When can I see any feedback?
Here’s the process:
Become our customer
Install the Askem Plug-in on your website
Receive Welcome email
Log in to the
Askem Dashboard
See the received feedback, once any is left on your website
Yup, it’s that simple! ;)
What is Askem?
What does Askem consist of?
When can I start using Askem?
How do I add the Button Set on my website?
When can I see any feedback?
Where is the feedback on the Dashboard?
What is Feedback Assigning?
How do I assign feedback?
How do I use feedback status?
How do I add notes to feedback?
How do I delete feedback?
How do I label feedback?
How do I anonymize feedback?
Favorite articles list and how to use it?
Button Set Creation
How do I edit my Button Set?
How do I edit the Reaction Buttons in my Button Set?
How do I remove Reaction Buttons from my Button Set?
What are allowed domains?
What are test domains?
What is “Your API Key” used for?
What are categories?
How do I set up categories?
How many categories should I have?
What are Askem Reports?
How do I build my report?
Can I create/push a report for someone else?
How often will I receive my reports?
What is Quality Assurance?
How does Quality Assurance work?
Adding a domain to Quality Assurance
Quality Assurance reports