Accessible finance for every customer, every transaction
Continuous accessibility monitoring that keeps every financial website, portal, and online service compliant, inclusive, and trustworthy.
Free accessibility check
Trusted by hard-working website teams
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Why accessibility matters in financial services
Customers face digital barriers
Many people still can't access online banking tools, loan applications, or investment platforms with assistive technologies. Barriers in navigation or readability directly affect financial inclusion and customer satisfaction.
Manual audits don't scale
Financial websites and portals evolve constantly with new services, campaigns, and rate updates. One-time accessibility checks quickly become outdated, leaving institutions exposed to ongoing compliance risk.
Non-compliance risks legal and financial penalties
The European Accessibility Act and national regulations require WCAG 2.2 AA compliance by 2025. Failing to meet these standards can lead to fines, reputational damage, and regulatory enforcement.
Inaccessible content blocks access
Online forms, service pages, and help sections must be accessible to every customer. Missing labels, poor contrast, or unclear structure can prevent users from managing their finances or completing transactions.
Complex digital ecosystems add risk
Banks, insurers, and investment firms manage multiple websites, regions, and language versions. Monitoring accessibility manually across all of them is inefficient and error-prone.
Trust drives loyalty
Financial relationships depend on transparency and confidence. Accessible digital experiences strengthen trust and ensure every customer can manage their finances independently.
How Askem Supports Digital Financial Services
Quality Assurance → WCAG Compliance
Continuous WCAG 2.2 AA monitoring keeps every financial website, service page, and customer portal accessible and compliant.
Askem detects issues in real time across broken links, navigation, and readability so teams can resolve them before customers are affected.
Reporting follows EN 301 549 and EAA standards, replacing one-off audits with continuous compliance visibility.
Web Analytics → Customer Journey Insights
Our GDPR-compliant, cookieless analytics show how customers navigate your digital services and where accessibility barriers appear.
From account registration to loan applications, the data helps teams identify friction points, improve usability, and build smoother, more inclusive experiences.
Feedback → Customer Experience
Accessible feedback tools let customers and advisors report barriers or share input directly from your site or portal.
Askem turns this input into actionable data, helping teams improve digital services up to 30 times faster than traditional review processes.
Compliance and data protection
WCAG 2.2 AA + EN 301 549 monitoring across financial websites, portals, and online services.
EAA 2025 readiness with audit-ready reporting and compliance documentation.
GDPR-compliant EU data hosting with daily encrypted backups.
Accessibility statement support with pre-filled data and feedback tracking.
Free accessibility check
Trusted by leading organizations
“We cut manual accessibility audits by over 80% and maintain continuous WCAG 2.2 AA compliance across all patient portals.”
Ben O'Connell
Digital Accessibility Lead
NHS Northumbria
“We use Askem every day to improve the digital customer experience. It gives us visibility we never had before and helps us react to user feedback instantly.”
Marjo-Riitta Mistonen
Lead Digital Concepts
DNA Oyj
“I recommend Askem to everyone working with websites or transactional services — it's become our go-to tool for continuous accessibility and service quality monitoring.”
Arttu Huittinen
Development Manager
HSY
“With the analytics we used before, we always had to guess what worked. Askem finally shows where users struggle and why, so we can improve content confidently.”
Hanna Loraine
Content Manager
Uniarts Helsinki
