Meet the public sector accessibility regulations. Every page, every week.
Regulators in the UK, Sweden, and Finland actively check public sector websites and publish what they find. Askem scans every page weekly, keeps your accessibility statement accurate, and gives citizens the feedback channel the law requires. From 199€ a month.
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What do the public sector accessibility regulations require?
Public sector accessibility regulations are laws that require government websites and apps to work for everyone, including people who use assistive technology. In the UK this is the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 (PSBAR). In the EU it is the Web Accessibility Directive, implemented in Sweden as DOS-lagen and in Finland as the Act on the Provision of Digital Services (digipalvelulaki).
In practice, the rules require three things: your website meets the WCAG standard referenced by EN 301 549 (the UK now monitors against WCAG 2.2 AA), you publish an accurate accessibility statement, and you give users a way to report accessibility problems and request content in an accessible format.
Last updated: July 2026
Why public sector teams come to us
The regulator's letter arrives without warning
GDS in the UK, Digg in Sweden, and the Regional State Administrative Agency (AVI) in Finland run monitoring programmes. They test public sector sites, publish the results, and require fixes. When the letter arrives, 'we had an audit two years ago' is not an answer.
Audits expire the day someone edits a page
A manual accessibility audit costs thousands and describes one day in your website's life. Councils and agencies have dozens of editors publishing daily. Every new page, PDF, and form can introduce issues the audit never saw.
Your accessibility statement goes stale
The law requires a statement that reflects the real state of your site. Most statements were written once and never touched again. A statement that lists issues you fixed a year ago, and misses new ones, is a compliance problem in itself.
The law requires a feedback channel. Most sites hide it.
Both PSBAR and the EU directive require a way for citizens to report accessibility barriers and request accessible formats. A buried contact form does not do that job. A visible, accessible feedback tool on every page does.
Enterprise tools price out the public sector
Enterprise accessibility suites like Siteimprove typically cost five figures a year, according to Vendr pricing data. That usually means a procurement round. Askem is priced so a communications team can buy it directly.
Consent banners undermine public service data
Citizens come to renew a permit, not to negotiate cookies. When a large share of visitors reject tracking, your GA4 numbers describe a fraction of real usage. Cookieless analytics count everyone without collecting personal data.
How Askem supports government teams
Compliance that does not go out of date
Askem checks every page of your website every week against WCAG 2.1 and 2.2 AA, the standards behind EN 301 549, PSBAR, and the EU Web Accessibility Directive.
Broken links, contrast failures, missing labels, and readability problems show up in one plain-language dashboard, so your team fixes issues before a citizen or a regulator finds them.
When the monitoring letter arrives, you answer with current data, not last year's audit.
See how citizens actually use your services
Askem's cookieless, GDPR-compliant analytics need no consent banner because they collect no personal data. Data stays in the EU.
You see every visitor, not just the ones who clicked accept. That means honest numbers on which service pages work, where people give up, and what to fix first.
The feedback channel the law asks for, on every page
Askem's accessible feedback tools let citizens report barriers and tell you whether they found what they came for, right on the page.
Typical sites collect 10 to 25 reactions per 1,000 page views, so you hear about problems while they are small. It also satisfies the feedback mechanism that PSBAR and the EU directive require.
Compliance and data protection
Weekly WCAG 2.1 and 2.2 AA monitoring across websites and service portals, mapped to EN 301 549.
Accessibility statement support with current data from your own monitoring.
A visible, accessible feedback channel that meets PSBAR and EU Web Accessibility Directive requirements.
GDPR-compliant, EU-hosted data with daily backups. Monitoring from 199€ a month, analytics from 75€. No 'contact us for pricing'.
Free accessibility check
Trusted by leading organizations
“We cut manual accessibility audits by over 80% and maintain continuous WCAG 2.1 AA compliance across all patient portals.”
Ben O'Connell
Digital Accessibility Lead
NHS Northumbria
“We use Askem every day to improve the digital customer experience. It gives us visibility we never had before and helps us react to user feedback instantly.”
Marjo-Riitta Mustonen
Lead Digital Concepts
DNA Oyj
“I recommend Askem to everyone working with websites or transactional services — it's become our go-to tool for continuous accessibility and service quality monitoring.”
Arttu Huittinen
Development Manager
HSY
“With the analytics we used before, we always had to guess what worked. Askem finally shows where users struggle and why, so we can improve content confidently.”
Hanna Loraine
Content Manager
Uniarts Helsinki
