Askem

Website Feedback Widget

The accessible website feedback widget for content-heavy sites and intranets

Askem's one-click “Did you find what you were looking for?” widget collects accessible, GDPR-safe feedback on every page — so your team knows exactly what to fix.

Askem feedback widget asking 'Did you find what you were looking for?' with Yes, No and Need more info buttons

Last updated June 2026 · Reviewed by the Askem accessibility team

A website feedback widget is a small on-page tool that lets visitors tell you whether a page helped them. Askem's widget asks one question — “Did you find what you were looking for?” — and turns the Yes / No / Need more info answers into page-level insights your content team can act on.

Trusted by hard-working website teams

ABPICity of HelsinkiAction for ChildrenNHS
Nokian Tyres
DNA

Your analytics show what gets traffic — not whether it worked

Traffic isn't comprehension

Pageviews tell you someone arrived. They don't tell you whether they found the answer, gave up, or left confused.

Surveys are intrusive and inaccessible

Long pop-up surveys interrupt visitors, exclude people using assistive tech, and get ignored.

No signal at page level, at scale

On a site with thousands of pages, you can't tell which specific page is failing your users.

10–25

reactions per 1,000 pageviews

Up to 30×

faster than traditional content reviews

0

cookies, IP addresses or personal data stored

The Feedback impact

Step 1

Your visitor leaves feedback on a page

The widget asks 'Did you find what you were looking for?' Visitors answer in one click — Yes, No, or Need more info.

Your visitor leaves feedback on a page

Step 2

See it on your dashboard or by email

Every reaction and comment lands in your Askem dashboard — or straight in your inbox. Views, reactions and written feedback, page by page.

See it on your dashboard or by email

Step 3

Make a change based on the feedback

Read exactly what visitors couldn't find, then fix the page. Track each item from open to done.

Make a change based on the feedback

Step 4

Watch satisfaction improve

Follow any page over time and see visitor satisfaction climb as you act on what they told you.

Watch satisfaction improve

Step 5

Prove the impact

Turn page-level feedback into a clear satisfaction score you can share with stakeholders.

Prove the impact

Built for content teams who answer to real users

Accessible by design

WCAG 2.2 AA compliant buttons that work with keyboards and screen readers — feedback from everyone, not just some.

GDPR-safe and anonymous

No cookies, no IP addresses, no personal data. Hosted in the EU and never transferred outside it.

Built for thousands of pages

From a handful of service pages to a full intranet or portal — collect page-level feedback at any scale.

Feedback to action, up to 30× faster

Skip slow review cycles. See what's wrong and fix it up to 30 times faster than traditional content reviews.

Built for accessibility, GDPR and procurement

Askem's reaction buttons meet WCAG 2.2 AA, so collecting feedback never excludes assistive-tech users — and the same accessibility work feeds your EAA accessibility statement. Explore Askem's compliance monitoring →

Data hosted in the EU
Daily backups — data never leaves the EU
WCAG 2.2 AA & EAA aligned
Priced for direct procurement — no per-seat fees

Trusted across content-heavy organisations

DNA, HSY and the City of Helsinki use Askem to act on user feedback instantly — across thousands of pages.

Trusted by leading organizations

Success Story
We cut manual accessibility audits by over 80% and maintain continuous WCAG 2.1 AA compliance across all patient portals.

Ben O'Connell

Digital Accessibility Lead

NHS Northumbria

NHS Northumbria
Success Story
We use Askem every day to improve the digital customer experience. It gives us visibility we never had before and helps us react to user feedback instantly.

Marjo-Riitta Mustonen

Lead Digital Concepts

DNA Oyj

DNA Oyj
Success Story
I recommend Askem to everyone working with websites or transactional services — it's become our go-to tool for continuous accessibility and service quality monitoring.

Arttu Huittinen

Development Manager

HSY

HSY
Success Story
With the analytics we used before, we always had to guess what worked. Askem finally shows where users struggle and why, so we can improve content confidently.

Hanna Loraine

Content Manager

Uniarts Helsinki

Uniarts Helsinki

Why Askem vs a generic feedback widget

Capability
Askem
Typical widget
Page-level 'Did you find it?' feedback
Accessible (WCAG 2.2 AA)
GDPR-safe, no cookies, EU-hosted
Built for thousands of pages & intranets
AI summaries of written feedback

How to add a feedback widget to your website

  1. 1

    Create your button set

    In the Askem dashboard, choose the question and reaction buttons — for example 'Did you find what you were looking for?' with Yes, No and Need more info.

  2. 2

    Copy the one-line snippet

    Askem generates a single embed snippet. No development project required — it works in any CMS or intranet, including WordPress.

  3. 3

    Paste it into your template

    Add the snippet to your page or template and publish. The accessible, GDPR-safe widget starts collecting feedback immediately.

Website feedback widget FAQs

What is a website feedback widget?
A website feedback widget is a small on-page tool that lets visitors tell you whether a page helped them. Askem's widget asks one simple question — 'Did you find what you were looking for?' — and turns the answers into page-level insights your content team can act on.
How do I add a feedback button to my website?
You add Askem's button set with a single snippet that works in any CMS or intranet, including WordPress. No development project required — most teams are collecting feedback the same day.
Is the feedback widget GDPR compliant?
Yes. Askem is designed to collect as little personal data as possible. No cookies, IP addresses, or user profiles are saved, and any personal information in written feedback is automatically removed. Data is stored in the EU and never transferred outside it.
Is the feedback widget accessible?
Yes. The reaction buttons are built to WCAG 2.2 AA and work with keyboards and screen readers, so every visitor can give feedback — not just some.
How is this different from a survey tool?
Surveys interrupt visitors with long forms and low response rates. Askem asks one quick, accessible question on the page itself, so you get far more responses and a clear page-by-page picture of what's working.
How much feedback will we get?
Most customers are surprised by the volume. You can expect 10–25 reactions and 1–2 written comments per 1,000 page views.

Book a 20-minute demo — see the widget live on a page like yours

  • No install required
  • Priced for direct procurement
  • GDPR and WCAG compliant
Book a demo