Your members are everyone. Your website should work for everyone.
Unions, associations, and charities exist to include people, but member sites accumulate years of content that nobody owns and nobody measures. Askem monitors every page weekly, shows what members actually use, and lets them flag problems. Priced for organisations, not enterprises.
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Do accessibility laws apply to associations and trade unions?
Often, yes. In the UK, the Equality Act 2010 requires service providers, including charities, unions, and membership bodies, to make reasonable adjustments so disabled people can use their services, and a website is a service. In the EU, the European Accessibility Act applies to e-commerce services since June 2025, which can cover organisations selling memberships, courses, or events online.
Beyond the law, the argument is the mission. A union that campaigns for fairness while its website fails disabled members is contradicting itself in public.
Last updated: July 2026
Why membership organisations come to us
Content nobody owns, on a site everybody needs
Member organisations accumulate large volumes of pages: campaigns, branch news, guidance documents, event archives. Ownership is spread across staff and volunteers, and nobody can say what state it is all in. That is precisely what continuous monitoring is for.
Inclusion is the brand. The website is the proof.
Your organisation exists to represent people, including disabled members. When the member portal fails a screen reader or the strike FAQ has unreadable contrast, the gap between message and reality is visible to everyone.
The law reaches further than most boards think
The Equality Act applies to charities and membership bodies as service providers even where public sector rules do not. And if you sell memberships, courses, or event tickets online in the EU, the European Accessibility Act's e-commerce scope can apply since June 2025.
Small digital teams, huge estates
Many organisations run their whole digital presence with one or two people plus an agency. Nobody has spare weeks for manual audits. Weekly automated monitoring does the sweeping so your team only handles the fixing.
Member data deserves better than ad-tech analytics
Which union pages a member reads can hint at workplace disputes, health issues, or legal trouble. That is not data to hand to advertising platforms. Cookieless analytics shows usage without collecting personal data at all.
Enterprise tools are priced for someone else
Accessibility suites priced in the tens of thousands were not built for associations. Askem starts at 75€ a month for analytics and 199€ for monitoring, with public pricing your treasurer can see today.
How Askem supports associations and trade unions
Every branch page and PDF, checked weekly
Askem checks your whole site weekly against WCAG 2.1 and 2.2 AA: campaign pages, member guidance, news archives, and the forms people actually depend on.
Plain-language reporting means a small team, or a volunteer webmaster, can see what to fix and why it matters, without accessibility expertise.
Know what members use, without tracking members
Askem's cookieless analytics collects no personal data and needs no consent banner. Sensitive reading stays private, and you still learn what matters.
See which guidance pages members rely on, which campaigns land, and which sections of the site are dead weight.
Members tell you what is broken, on the page
An accessible feedback widget lets members, volunteers, and visitors report barriers and answer one useful question: did you find what you needed?
Typical sites collect 10 to 25 reactions per 1,000 page views. For an organisation that runs on member trust, that is the cheapest listening tool you will ever deploy.
Compliance and data protection
Weekly WCAG 2.1 and 2.2 AA monitoring across association and union websites and member portals.
Plain-language, audit-ready reporting that supports Equality Act and EAA compliance work.
Cookieless analytics that never collects member data. EU hosting, daily backups.
Monitoring from 199€ a month, analytics from 75€. Public pricing, sized for organisations.
Free accessibility check
Trusted by leading organizations
“We cut manual accessibility audits by over 80% and maintain continuous WCAG 2.1 AA compliance across all patient portals.”
Ben O'Connell
Digital Accessibility Lead
NHS Northumbria
“We use Askem every day to improve the digital customer experience. It gives us visibility we never had before and helps us react to user feedback instantly.”
Marjo-Riitta Mustonen
Lead Digital Concepts
DNA Oyj
“I recommend Askem to everyone working with websites or transactional services — it's become our go-to tool for continuous accessibility and service quality monitoring.”
Arttu Huittinen
Development Manager
HSY
“With the analytics we used before, we always had to guess what worked. Askem finally shows where users struggle and why, so we can improve content confidently.”
Hanna Loraine
Content Manager
Uniarts Helsinki
