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Categories

What are categories?

Categories are used to group articles and feedback. You can use categories to filter data shown in the dashboard. You can use already existing categories from your Content Management System (CMS) or define categories separately in Askem — it’s up to you to decide what kind of categories you want.

  • What is Askem?
  • What does Askem consist of?
  • When can I start using Askem?
  • How do I add the Button Set on my website?
  • When can I see any feedback?
  • Where is the feedback on the Dashboard?
  • What is Feedback Assigning?
  • How do I assign feedback?
  • How do I use feedback status?
  • How do I add notes to feedback?
  • How do I delete feedback?
  • How do I label feedback?
  • How do I anonymize feedback?
  • Favorite articles list and how to use it?
  • Button Set Creation
  • How do I edit my Button Set?
  • How do I edit the Reaction Buttons in my Button Set?
  • How do I remove Reaction Buttons from my Button Set?
  • What are allowed domains?
  • What are test domains?
  • What is “Your API Key” used for?
  • What are categories?
  • How do I set up categories?
  • How many categories should I have?
  • What are Askem Reports?
  • How do I build my report?
  • Can I create/push a report for someone else?
  • How often will I receive my reports?
  • What is Quality Assurance?
  • How does Quality Assurance work?
  • Adding a domain to Quality Assurance
  • Quality Assurance reports
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